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Debugging timeouts

The following error:

bash
A delayRender() was called but not cleared after 28000ms. See https://remotion.dev/docs/timeout for help. The delayRender was called
bash
A delayRender() was called but not cleared after 28000ms. See https://remotion.dev/docs/timeout for help. The delayRender was called

generally happens if a delayRender() handle has been created and not been cleared afterwards. Remotion will wait to make a screenshot, but aborts it by default after 30 seconds to not hang forever.

Possible causes​

continueRender() was not called​

Your code might have a problem where you call delayRender() but never clear it. This will cause Remotion to wait forever before it starts rendering and leads to a timeout message.

Resolution: Check your code and make sure you are calling continueRender().

No internet connection or firewall issue​

If you rely on network assets such as fonts, images, videos or audio and you don't have internet connection or requests get blocked by a firewall. Special attention has to be given to when you are rendering in the cloud, Amazon VPC could for example block outgoing network requests and lead to a timeout.

Resolution: Make sure all network resources you require can be accessed.

Importing MP4 videos in Chromium​

Chrome has the codecs needed for displaying MP4 videos, but Chromium doesn't. If you try to load an MP4 video or an unsupported audio codec in Chromium, it currently leads to a timeout.

warning

On Linux, if no version of Chrome is installed, one will be downloaded that does not contain codecs for MP3 or MP4. We will address this in a future version of Remotion.

Workaround: Convert videos to WebM or use Chrome instead of Chromium.

Memory pressure​

When setting the concurrency too high, Chrome might decide to not load some <Video />s which can lead to a timeout error.

We consider this a bug in Remotion and plan to fix it in the future.

Workaround: Reduce the concurrency to a level where Chrome can load all videos.

Old version of Remotion​

Older versions of Remotion had bugs which could lead to timeout. Especially 1.x releases could timeout when importing large assets

Resolution: Upgrade to the latest Remotion version using npm run upgrade.

Video needs to be downloaded​

If you render a video using <OffthreadVideo>, then the video needs to be downloaded before it can be read. If the video is large and takes longer than the timeout to be downloaded, then the timeout will be triggered. In that you should increase the timeout.

Not helpful?​

Open an issue and try to describe your issue in a way that is reproducible for us. We will try to help you out.

Increase timeout​

Sometimes, you cannot avoid a frame taking longer than 30 seconds to render. For example:

  • Expensive WebGL scenes
  • Expensive preprocessing of data
  • Need to wait for videos to be downloaded

You can increase the default timeout:

Adding a label to help debugging​

If you encounter a timeout and don't know where it came from, you can add a label as a parameter:

tsx
delayRender("Fetching data from API...");
tsx
delayRender("Fetching data from API...");

If the call times out, the label will be referenced in the error message:

Uncaught Error: A delayRender() "Fetching data from API..." was called but not cleared after 28000ms. See https://remotion.dev/docs/timeout for help. The delayRender was called
Uncaught Error: A delayRender() "Fetching data from API..." was called but not cleared after 28000ms. See https://remotion.dev/docs/timeout for help. The delayRender was called

See also​